KIMIJIMA Mikiko

Affiliation

Faculty of International Social Sciences, Division of International Social Sciences

Job Title

Professor

Research Fields, Keywords

Management Accounting, Cost Management, Accountability, marketing, Electronic Commerce, Strategic Management Accounting

YNU Research Center

Research Center for Realizing Social Value from an Interdisciplinary Approach

Related SDGs




ORCID  https://orcid.org/0000-0002-4301-8695

写真a

The Best Research Achievement in Research Career 【 display / non-display

YNU Research Center 【 display / non-display

  • Research Center for Realizing Social Value from an Interdisciplinary Approach

Profile 【 display / non-display

  • <Current research interests>
    To clarify the way of decision making using accounting information for sales and marketing activities.
    <Methods and techniques which I use>
    Qualitative research (Through interviews, case studies, literature reviews, etc.)
    <What I am working on now>
    (1)To clarify the utilization of accounting information for sales and marketing activities of SMEs.
    (2)To clarify the mechanism of accounting system for direct marketing.

Education 【 display / non-display

  • 2009.4
    -
    2012.3

    Yokohama National University   Business Management Systems   Doctor Course   Completed

  • 2005.4
    -
    2007.3

    Yokohama National University   Accounting and Management Systems   Master Course   Completed

  • 2001.4
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    2005.3

    Chiba University   Economics   Graduated

Degree 【 display / non-display

  • Doctor of Business Administration - Yokohama National University

  • Master of Business Administration - Yokohama National University

Campus Career 【 display / non-display

  • 2025.4
     
     

    Duty   Yokohama National UniversityFaculty of International Social Sciences   Division of International Social Sciences   Professor  

  • 2015.4
    -
    2025.3

    Duty   Yokohama National UniversityFaculty of International Social Sciences   Division of International Social Sciences   Associate Professor  

  • 2025.4
     
     

    Concurrently   Yokohama National UniversityInstitute for Multidisciplinary Sciences   Professor  

  • 2025.4
     
     

    Concurrently   Yokohama National UniversityInterfaculty Graduate School of Innovative and Practical Studies   Professor  

  • 2025.4
     
     

    Concurrently   Yokohama National UniversityGraduate School of International Social Sciences   Department of Business Administration   Professor  

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External Career 【 display / non-display

  • 2014.4
    -
    2015.3

    Kanagawa University   Faculty of Business Administration   Associate Professor  

  • 2012.4
    -
    2014.3

    Kanagawa University   Faculty of Business Administration   Assistant Professor  

Academic Society Affiliations 【 display / non-display

  • 2009.9
     
     
     

    Japan Accounting Association

  • 2009.9
     
     
     

    Japan Cost Accounting Association

  • 2022.4
     
     
     

    The Japanese Association of Management Accounting

  • 2023.9
     
     
     

    American Accounting Association

  • 2015.9
     
     
     

    The Japan Academic Society of Direct Marketing

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Research Areas 【 display / non-display

  • Humanities & Social Sciences / Accounting

 

Research Career 【 display / non-display

  • A Study on Management Accounting to Manage Customer Contact Points on Electronic Commerce

    Grant-in-Aid for Scientific Research  

    Project Year: 2019.3 - 2024.3

  • Theoretical Approach to Accounting Management from the Viewpoint of Management Resource Succession of Long-Established SMEs

    Academic Research Support Business  

    Project Year: 2020.7 - 2022.6

  • Management accounting research of a resource allocation to strategic marketing in the industrial goods market

    Grant-in-Aid for Scientific Research  

    Project Year: 2016.4 - 2019.3

  • Management accounting research of accountability for Input-Output Relationship of marketing activities

    Grant-in-Aid for Scientific Research  

    Project Year: 2013.4 - 2016.3

  • Case study on management accounting practices in the industrial goods market

    Academic Research Support Business  

    Project Year: 2018.12 - 2020.3

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Books 【 display / non-display

  • Kumamon Study Summary Report

    KIMIJIMA Mikiko, MOCHIZUKI Nobuyuki( Role: Contributor ,  Joint Report on "The Relationship between Local Brands and Kumamon)

    Kumamoto prefecture, Shokei University, Shokei University Juniour College 

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    Total pages:130   Responsible for pages:66-71   Language:Japanese Book type:Report

  • Accounting, 2nd.Edition

    HARA Toshio, TAKAHASHI Masaru, MAEYAMA Nobuyuki, OTAKA Satoru, OMORI Akira, KIMURA Akihisa, KIMIJIMA Mikiko( Role: Contributor ,  Chapter7. Management Accounting for Decision Making)

    CHUOKEIZAI-SHA  ( ISBN:9784502422416

    Amazon

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    Total pages:156   Responsible for pages:101-113   Language:Japanese Book type:Textbook, survey, introduction

  • Accounting

    HARA Toshio, TAKAHASHI Masaru, MAEYAMA Nobuyuki, OTAKA Satoru, OMORI Akira, KIMURA Akihisa, KIMIJIMA Mikiko( Role: Contributor ,  Chapter7. Management Accounting for Decision Making)

    CHUOKEIZAI-SHA  ( ISBN:9784502250811

    Amazon

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    Total pages:156   Responsible for pages:101-112   Language:Japanese Book type:Textbook, survey, introduction

  • Zenkei Bookkeeping Advanced, Cost Accounting and Industrial Bookkeeping Textbook

    OKUMURA Masashi, TAKAHASHI Masaru, SAKAGUCHI Jyunya eds.( Role: Contributor ,  Chapter9. Cost Accounting and Industrial Bookkeeping for Marketing)

    CHUOKEIZAI-SHA  ( ISBN:9784502239311

    Amazon

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    Total pages:304頁   Language:Japanese Book type:Textbook, survey, introduction

  • Management Accounting Transformation: Advances in Theory and Practice Due to Expanded Information Needs

    NAKAMURA Hiroyuki, TAKAHASHI Masaru, MOCHIZUKI Nobuyuki, SAKAI Masahiko, KIMIJIMA Mikiko, MOROFUJI Yumi, OGAWA Tetsuhiko, KANETO Masanao, KIMURA Asako, OKADA Yukihiko( Role: Contributor ,  Chapter5, 8, 11,13)

    CHUOKEIZAI-SHA  ( ISBN:9784502488801

    Amazon

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    Language:Japanese Book type:Scholarly book

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Thesis for a degree 【 display / non-display

  • The Review on Accounting for Marketing Cost: Cost Management on Customer Segments

    KIMIJIMA Mikiko

    1 - 246   2012.3

    Doctoral Thesis   Single Work    [Reviewed]

    CiNii Research

Papers 【 display / non-display

  • Marketers and Creativity in the Age of Generative AI: The Structural Paradox of Performance Evaluation

    TSURUMI Hiroyuki, KIMIJIMA Mikiko

    Yokohama Business Review   46 ( 2 )   116 - 135   2025.12

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    Language:Japanese   Publishing type:Research paper (bulletin of university, research institution)   Publisher:Yokohama Business Administration Society   Joint Work  

    The qualitative evolution of generative AI is shifting the creativity demanded of marketers from optimization within existing frameworks (Pro-c) to higher-order creativity (Big-C) that transcends frameworks to create new value. However, current performance evaluations still center on short-term, quantitative outcomes achievable even by AI, creating a significant disconnect between the creativity required and the evaluation system. This paper defines this gap as a “structural contradiction.” Building on theories such as the 4C model, it envisions the future shaped by this structural contradiction and explores strategies to overcome it. The analysis reveals how current evaluation systems suppress the expression of creativity required in the AI era, particularly inhibiting intrinsic motivation and the processes of generation and exploration. Based on this analysis, it proposes that to maximize creativity in the AI era, management must shift its focus from outcome-based evaluation to behavior management and cultural management that prioritize the processes and environments where creativity emerges.

    Other Link: https://www.cba.ynu.ac.jp/gakkai/kaisi/pdf/46-2-8.pdf

  • Structural Mismatch and Resolution Mechanisms in Performance Evaluation of Cross-functional Projects: Theoretical Implications from the Integration of Management Accounting and Marketing

    KIMIJIMA Mikiko

    Yokohama Business Review   46 ( 2 )   138 - 145   2025.12

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    Authorship:Lead author   Language:Japanese   Publishing type:Research paper (bulletin of university, research institution)   Publisher:Yokohama Business Administration Society   Single Work  

    Cross-functional projects such as new product development and brand building are indispensable for sustainable corporate growth. However, existing research points out that these projects face difficulties in performance evaluation and often become dysfunctional. This study reviews prior research, focusing on management accounting and marketing literature, aiming to identify the inhibiting factors and propose solutions.
    Analysis reveals that failures in performance evaluation stem from four fundamental misalignments between the “vertical” management logic inherent in traditional management accounting systems and the “horizontal” collaborative processes inherent in projects: organizational structure, accounting responsibility, conflicts between functional departments, and performance evaluation metrics. Furthermore, it argues that solutions must go beyond merely introducing evaluation metrics. Essential measures include building a “horizontal interactive network” driven by transformational leadership and fostering shared meaning through “strategic storytelling” using the Balanced Scorecard (BSC).

    Other Link: https://www.cba.ynu.ac.jp/gakkai/kaisi/pdf/46-2-9.pdf

  • Evaluating Marketing Success: The Integration of Objective Metrics and Subjective Perspectives

    KIMIJIMA Mikiko

    Yokohama Business Review   46 ( 1 )   289 - 298   2025.9

    DOI CiNii Research

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    Authorship:Lead author   Language:Japanese   Publishing type:Research paper (scientific journal)   Publisher:Yokohama Business Administration Society   Single Work  

    In modern marketing, performance evaluation based solely on financial metrics such as sales and profits is insufficient. A multidimensional assessment reflecting non-financial elements like brand value and customer relationships is required. To measure marketing success, it is necessary to integrate both the objective aspect of goal achievement and the subjective evaluation by managers. The Balanced Scorecard (BSC) serves as an effective framework for realizing such evaluation. Furthermore, close collaboration between the marketing and management accounting departments is essential to visualize the multifaceted value of marketing activities and strengthen its position within the organization. The concept of marketing accountability born from this collaboration positions marketing not merely as an expense, but as a strategic investment driving future growth. Even in areas like CRM and brand management, evaluations integrating non-financial metrics such as customer loyalty and brand equity are crucial. This enables a more accurate grasp of marketing's value and facilitates strategic decision-making.

  • Utilization of the Balanced Scorecard as a Comprehensive Marketing Performance Measurement System

    KIMIJIMA Mikiko, TSURUMI Hiroyuki

    Yokohama Business Review   45 ( 2・3・4 )   107 - 116   2025.3

    DOI CiNii Research

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    Authorship:Lead author   Language:Japanese   Publishing type:Research paper (scientific journal)   Publisher:Yokohama Business Administration Society   Joint Work  

    This study examined the use of the Balanced Scorecard (BSC) as a comprehensive marketing performance measurement system. The BSC is a framework for evaluating performance from four perspectives: financial, customer, internal processes, and learning and growth. Previous research has shown that the BSC is widely adopted by many companies as a tool capable of comprehensively evaluating marketing activities using diverse metrics. Implementing the BSC not only provides an overview of marketing activities but also offers benefits such as ensuring alignment with strategy, clarifying causal relationships, and promoting communication. However, BSC implementation presents challenges in metric selection, data collection, and operational aspects. To effectively utilize the BSC, it is crucial to overcome these challenges and implement and operate it appropriately according to the company's specific circumstances.

  • Applicability of BSC to Regional Branding through Characters: Kumamon's Sales Strategy in Kumamoto Prefecture

    KIMIJIMA Mikiko, MOCHIZUKI Nobuyuki

    Yokohama Business Review   44 ( 3・4 )   53 - 65   2024.3

    DOI CiNii Research

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    Authorship:Lead author   Language:Japanese   Publishing type:Research paper (scientific journal)   Publisher:Yokohama Business Administration Society   Joint Work  

    The objective of this study is to clarify the applicability of the Balanced Scorecard (BSC) to regional branding efforts within local governments, based on Kumamoto Prefecture's “Comprehensive Strategy for Creating Towns, People, and Jobs.” This strategy includes the utilization of Kumamon, the local mascot character. Therefore, this study focuses on the use of Kumamon for sales strategy and examines the construction of a BSC for formulating and executing this strategy. When capturing strategies utilizing local mascots through strategy maps and BSCs, the focus should be less on how to connect each perspective or strategic objective and more on how to achieve those objectives quickly and reliably. Therefore, when creating strategy maps and constructing BSCs, it is necessary to view the achievement of strategic objectives chronologically and consider segmentation based on the time axis.

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Review Papers 【 display / non-display

  • Responding to Uncertainty in the Business Environment for Regional Sales Strategies -Strategic Management Accounting in Business Portfolio Management-

    KIMIJIMA Mikiko

    YNU College of Business Administration Working paper series   ( 349 )   1 - 24   2023.10

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    Authorship:Lead author   Language:Japanese   Publishing type:Rapid communication, short report, research note, etc. (scientific journal)   Publisher:YNU College of Business Administration   Single Work  

  • <Report on Kumamon Studies> (1) "The Relationship between Local Brands and Kumamon" Joint Report

    MOCHIZUKI Nobuyuki, KIMIJIMA Mikiko

    KUMAMON Studies News Letter   ( 2 )   2023.3

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    Language:Japanese   Publishing type:Article, review, commentary, editorial, etc. (other)   Single Work  

  • The Issues of Brand-specific Sales Strategies: Case Studies in Strategic Management Accounting

    KIMIJIMA Mikiko

    YNU College of Business Administration Working paper series   ( 348 )   1 - 15   2023.2

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    Authorship:Lead author   Language:Japanese   Publishing type:Rapid communication, short report, research note, etc. (scientific journal)   Publisher:YNU College of Business Administration   Single Work  

  • A New Way of Working and Accounting: Focusing on Sales Activities

    KIMIJIMA Mikiko

    Response for COVID-19 from the Perspective of Risk Symbiosis   2021.2

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    Language:Japanese   Publishing type:Article, review, commentary, editorial, etc. (other)   Publisher:IAS Center for Creation of Symbiosis Society with Risk Yokohama National University   Single Work  

    Other Link: https://www.anshin.ynu.ac.jp/view/vol504.html

  • The Interface between Accounting and Marketing

    KIMIJIMA Mikiko

    JADMA NEWS   ( 373 )   14 - 14   2020.2

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    Language:Japanese   Publishing type:Article, review, commentary, editorial, etc. (other)   Publisher:Japan Direct Marketing Association   Single Work  

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Awards 【 display / non-display

  • Student award

    2012.3   YOKOHAMA National University  

    Individual or group name of awards:KIMIJIMA Mikiko

  • The Recommended paper to strengthen the development of young members

    2011.10   Japan Cost Accounting Association  

    Individual or group name of awards:KIMIJIMA Mikiko

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    Award for the paper, A Study on Revenue Drivers for Direct Response Advertising.

Grant-in-Aid for Scientific Research 【 display / non-display

  • A Study on Management Accounting to Manage Customer Contact Points on Electronic Commerce

    Grant number:19K01982  2019.4 - 2024.3

    Grant-in-Aid for Scientific Research  Grant-in-Aid for Scientific Research(C)

    Investigator(s):KIMIJIMA Mikiko

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    Authorship:Principal investigator  Grant type:Competitive

  • Elucidation of Store / Route Selection Mechanism in the DigitalAge

    Grant number:20H01549  2020.4 - 2025.3

    Grant-in-Aid for Scientific Research  Grant-in-Aid for Scientific Research(B)

    Investigator(s):TSURUMI Hiroyuki

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    Authorship:Coinvestigator(s)  Grant type:Competitive

  • Management Accounting Research of a Resource Allocation to Strategic Marketing in the Industrial Goods Market

    Grant number:16K17205  2016.4 - 2019.3

    Grant-in-Aid for Scientific Research  Grant-in-Aid for Young Scientists(B)

    Investigator(s):KIMIJIMA Mikiko

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    Authorship:Principal investigator  Grant type:Competitive

  • Management accounting research of accountability for Input-Output Relationship of marketing activities

    Grant number:25780294  2013.4 - 2016.3

    Grant-in-Aid for Scientific Research  Grant-in-Aid for Young Scientists(B)

    Investigator(s):KIMIJIMA Mikiko

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    Authorship:Principal investigator  Grant type:Competitive

Other external funds procured 【 display / non-display

  • Theorizing Accounting Management Practices from the Perspective of Business Resource Succession in Long-established SMEs

    Grant number:2020003  2020.7 - 2022.6

    Private Foundations  Maki Makoto Foundation Research Grant

    Investigator(s):KIMIJIMA Mikiko

      More details

    Authorship:Principal investigator 

  • Management Accounting Practice Research on Industrial Goods Marketing

    2018.12 - 2020.3

    Private Foundations  Nomura School of Advanced Management Research Grant

    Investigator(s):Mikiko KIMIJIMA

      More details

    Authorship:Principal investigator 

  • Theoretical study of management accounting techniques for diversifying customer segments

    Grant number:2012003  2012.7 - 2013.6

    Private Foundations  Melco Foundation Research Grant

    Investigator(s):KIMIJIMA Mikiko

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    Authorship:Principal investigator 

Presentations 【 display / non-display

  • Accountability in Strategic Management Accounting

    KIMIJIMA Mikiko

    The 83th National Conference of the Japan Accounting Association  Japan Accounting Association

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    Event date: 2024.8

    Language:Japanese   Presentation type:Oral presentation (general)  

    Venue:Waseda University  

  • The Relationship between Place Blanding and Kumamon

    MOCHIZUKI Nobuyuki, KIMIJIMA Mikiko  [Invited]

    Kumamon Studies Forum  2023.2  Kumamoto prefecture, Shokei University, Shokei University Juniour College

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    Event date: 2023.2

    Language:Japanese   Presentation type:Oral presentation (invited, special)  

    Venue:Shokei University  

  • Analysis of Factors Affecting Management Accounting Adoption in SMEs: A Case Study of a Long-established Company

    KIMIJIMA Mikiko, SOTA Kenichi

    Japanese Accounting Assocation for SEMs  2022.11  Japanese Accounting Assocation for SEMs

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    Event date: 2022.11

    Language:Japanese   Presentation type:Oral presentation (general)  

    Venue:Meiji University  

  • Deepening Performance Management to Overcome Social Transformation

    KIMIJIMA Mikiko  [Invited]

    The 20th National Research Conference of The Japan Academic Society of Direct Marketing  The Japan Academic Society of Direct Marketing

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    Event date: 2021.9

    Language:Japanese   Presentation type:Symposium, workshop panel (nominated)  

    Venue:The conference was be held online this year.  

  • The Impact of Digitization of Business Records on Management Using Accounting at SMEs

    SOTA Kenichi, KIMIJIMA Mikiko  [Invited]

    The Japan BOKI Association  The Japan BOKI Association

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    Event date: 2020.10

    Language:Japanese   Presentation type:Oral presentation (invited, special)  

    Venue:The conference was be held online this year at Beppu University.  

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Preferred joint research theme 【 display / non-display

  • Linkage of sales management and accounting management

  • Call center (contact center, customer service center) management

  • ICT (Information and Communication Technology) and Accounting Management Systems

 

Charge of on-campus class subject 【 display / non-display

  • 2025   Project SeminarI

    Graduate School of International Social Sciences

  • 2025   Workshop Seminar

    Graduate School of International Social Sciences

  • 2025   Seminar 2b (Doctoral Programs)

    Graduate School of International Social Sciences

  • 2025   Seminar 2a (Doctoral Programs)

    Graduate School of International Social Sciences

  • 2025   Seminar 1b (Doctoral Programs)

    Graduate School of International Social Sciences

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Charge of off-campus class subject 【 display / non-display

  • Cost Accounting Theory

    Institution:University of Shizuoka

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    Level:Undergraduate (specialized) 

  • Accounting Specifics

    Institution:University of Shizuoka

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    Level:Undergraduate (specialized) 

  • Basics of Cost Accounting

    Institution:Kanagawa University

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    Level:Undergraduate (specialized) 

  • Basics of Management Accounting

    Institution:Kanagawa University

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    Level:Undergraduate (specialized) 

  • Contemporary Management Accounting

    Institution:Kanagawa University

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    Level:Undergraduate (specialized) 

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Committee Memberships 【 display / non-display

  • The member representatives meeting of Yokohama National University Co-op

    2024.5  Auditor

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    Committee type:Other 

  • Selection Committee, SUGIYAMA Scholarship Foundation

    2021.11  Selection Committee Member

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    Committee type:Other 

  • Board of directors, Japan Academic Society of Direct Marketing

    2019.7  Board member

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    Committee type:Academic society 

  • Board Meeting, Japan Cost Accounting Association

    2013.9 - 2018.8  Secretary

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    Committee type:Academic society 

Social Contribution(Extension lecture) 【 display / non-display

  • Kumamon Studies Forum

    Role(s): Commentator, Report author

    Kumamoto prefecture, Shokei University, Shokei University Juniour College  2023.2

  • The 38th National Conference of Nippon Urban Management and Local Government Research Association

    Role(s): Host, Logistic support

    Nippon Urban Management and Local Government Research Association  2021.9

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    Audience: Graduate students, Researchers, General public, Company, Civic organization, Government agency

    Type:Planning and holding meetings,conferences,e.t.c.

  • On-site Science Cafe

    Role(s): Lecturer, Official expert, Planner

    Research Initiatives and Promotion Organization, YNU  2018.10

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    Audience: Junior high school students

    Type:Science cafe

  • Special Course in Management Accounting

    Role(s): Lecturer

    School of Management & Information, University of Shizuoka  2017.1

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    Audience: University students

    Type:Extension Lecture

  • Special Course in Management Accounting

    Role(s): Lecturer

    School of Management & Information, University of Shizuoka  2016.11

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    Audience: University students

    Type:Extension Lecture

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Academic Activities 【 display / non-display

  • "The Journal of Management Accounting" peer review

    Role(s): Peer review

    The Japanese Association of Management Accounting  2022.12 - 2023.11

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    Type:Peer review 

  • "Cost Accounting" peer review

    Role(s): Peer review

    Japan Cost Accounting Association  2018.11 - 2019.3

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    Type:Peer review 

  • The 38th National Conference of Nippon Urban Management and Local Government Research Association

    Role(s): Planning, management, etc.

    Nippon Urban Management and Local Government Research Association  ( College of Business Administration, YNU ) 2021.9

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    Type:Academic society, research group, etc. 

    College of Business Administration, YNU